Last updated April 16, 2026
These Terms of Service ("Terms") govern your use of the Hatchable platform ("Service") operated by Woobox LLC ("Hatchable", "we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.
Hatchable supports several ways to create an account, including:
You are responsible for maintaining the security of your account, API keys, and any sign-in credentials associated with it. You must not share credentials with parties who are not authorized to act on your behalf.
You must be at least 18 years old or the age of majority in your jurisdiction to use this Service. You also represent that you are not located in, and are not a national or resident of, any country subject to comprehensive U.S. economic sanctions, and that you are not on any U.S. government list of restricted or denied parties.
We support multiple authentication methods, which may include email-based verification codes and passkeys (WebAuthn). When you register a passkey, only the public key credential is stored on our servers; the private key never leaves your device. You may add or remove authentication methods at any time through the console.
We set session cookies on the domains where you've signed in. Sessions expire after a fixed period and can be ended at any time by signing out.
You must use Hatchable lawfully and not abuse the platform, our infrastructure, or other users. The full list of prohibited activity — covering security, harm to others, content, commercial misuse, and AI-agent abuse — is set out in our Acceptable Use Policy, which is part of these Terms. Violations may result in warnings, suspension, project takedown, or termination of your account as described below.
You retain ownership of all code, data, and content you create on Hatchable. We do not claim any intellectual property rights over your projects.
Each project receives an isolated database and is served at a subdomain we issue under hatchable.site. You may also connect custom domains where eligible. You are responsible for all content hosted on your subdomains and custom domains, including content generated by AI agents acting on your behalf.
We maintain isolation between projects and accounts. You are responsible for the data stored in your projects and must comply with applicable data protection laws, including any data collected from end users of your applications. Where your application collects data from your users, you are the controller of that data and we act as a processor on your behalf.
You may grant other Hatchable users access to your projects. Collaborators are assigned roles that control what they can do — such as read-only, edit, or administrative access. As the project owner, you are responsible for managing collaborator access and for any actions collaborators take within your project.
Projects are private by default — only you and people you have explicitly granted access can view them. You may also choose to publish a project so that anyone on the web can view it. Some publishing options require a paid plan; see our pricing page for current details.
Hatchable is designed to be accessed by AI agents and automated clients, including via the Model Context Protocol (MCP). You are responsible for the actions performed by any agent or client using your credentials, including code deployed, databases created, data stored, traffic generated, and resources consumed. This includes actions taken by agents during the automatic-account flow before you claim the account.
Output produced by AI models accessed through or in connection with the Service may be inaccurate, incomplete, biased, insecure, or infringing. You are responsible for reviewing AI-generated code, content, and database operations before relying on, deploying, or publishing them. We do not warrant the correctness, security, suitability, or non-infringement of AI-generated output.
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or changes that temporarily affect availability. We will make reasonable efforts to provide advance notice of planned downtime.
We reserve the right to throttle, suspend, or disable any project or account feature at any time if its resource consumption — including but not limited to compute, memory, storage, bandwidth, or database usage — threatens the stability, performance, or availability of the Service for other users. Where practicable, we will notify you before or promptly after taking such action and provide an opportunity to reduce usage or upgrade your plan.
We are not liable for delays, failures, or interruptions caused by events outside our reasonable control, including outages or failures of upstream cloud providers, payment processors, or networks; natural disasters; war or civil unrest; pandemics; labor actions; or government action.
Free-tier usage is subject to the resource limits described on our pricing page. Paid plans are billed on a recurring basis. You may upgrade, downgrade, or cancel your plan at any time; cancellation takes effect at the end of the current billing period.
By starting a paid plan, you consent to our beginning to provide the Service to you immediately. If you are a consumer in the European Union, the United Kingdom, or another jurisdiction with a statutory right of withdrawal for digital services, you acknowledge that you are losing that right of withdrawal once provision of the paid Service begins.
Refunds are handled on a case-by-case basis and are not guaranteed. Suspensions or terminations resulting from a violation of these Terms or the Acceptable Use Policy do not entitle you to a refund.
We reserve the right to change pricing with 30 days' notice to existing customers.
We respect the intellectual property rights of others. If you believe that content hosted on Hatchable infringes your copyright, please send a DMCA takedown notice to legal@hatchable.com with:
We will respond to valid DMCA notices by removing or disabling access to the infringing content and notifying the project owner.
You may delete your account at any time through the console. We may suspend or terminate your access if you violate these Terms or the Acceptable Use Policy. Upon termination by you or by us for reasons other than a serious policy violation, your projects, databases, and stored data will be retained for a 30-day grace period before deletion.
For serious or repeated violations of these Terms or the Acceptable Use Policy — including activity that harms other users, exposes us to legal risk, or compromises the integrity of the Service — we may suspend access immediately and may delete affected projects and data without a grace period and without refund.
Projects that have had no deployments, database writes, or owner sign-ins for 6 consecutive months are considered inactive. We may delete inactive projects and their associated data after providing at least 30 days' notice to the account's email address (if one exists). It is your responsibility to maintain activity on projects you wish to keep.
Anonymous accounts that remain unclaimed for more than 90 days may be deleted along with their associated projects, data, and any sites those projects served. If you publish a project from an anonymous account and want it to remain available long-term, you should claim the account so we can reach you before deletion.
Sections of these Terms that by their nature should survive termination — including ownership of intellectual property, disclaimers of warranties, limitation of liability, indemnification, and the governing-law and dispute provisions — will survive.
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranties arising from a course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you in full.
To the maximum extent permitted by law, Hatchable shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, goodwill, data, or business opportunities, arising from or relating to your use of the Service, even if we have been advised of the possibility of such damages.
Our aggregate liability for any claim arising from or relating to the Service shall not exceed the greater of (a) the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
Some jurisdictions do not allow the limitation or exclusion of certain damages, so the above limitations may not apply to you in full.
You agree to defend, indemnify, and hold harmless Hatchable and its officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your applications, content hosted on your projects, your end users' use of your applications, or your violation of these Terms or the Acceptable Use Policy.
We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
You and Hatchable agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in King County, Washington, and you and Hatchable consent to the personal jurisdiction of those courts. If you are a consumer based in the European Union, the United Kingdom, or another jurisdiction whose law gives you a non-waivable right to bring proceedings in your country of residence, nothing in this section limits that right.
Entire agreement. These Terms, together with the Acceptable Use Policy and any other policies referenced here, are the entire agreement between you and Hatchable regarding the Service and supersede any prior agreements on the same subject.
Severability. If any provision of these Terms is held to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.
No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.
No oral modifications. Statements made by our employees or agents outside of these Terms or our other written policies do not modify your or our obligations.
If you have questions about these Terms, please contact us at legal@hatchable.com.